Refund policy

Returns & Refunds

Stylia only accepts returns for products that arrive damaged or contain verified manufacturing defects. Returns are not accepted for change of mind, buyer's remorse, incorrect products ordered by the customer, colour or style preference, or products that have been installed, modified, or misused. All returns require prior authorization.

Delivery Inspection

Customers are responsible for inspecting all products immediately upon delivery. Visible damage should be documented with the carrier whenever possible and reported to Stylia within seven (7) calendar days.

Reporting Damaged or Defective Products

Claims must be submitted within seven (7) calendar days and include the order number, description of the issue, photographs or videos of the damage or defect, photographs of the original packaging, and any additional information requested by Stylia.

Original Packaging

Customers should retain all original packaging until their claim has been fully resolved. Failure to retain packaging may affect claim eligibility.

Return Shipping

If Stylia determines that a return is required due to verified shipping damage or a manufacturing defect, return instructions will be provided. Unauthorized returns may be refused. Shipping charges are non-refundable unless required by law.

Warranty

Warranty coverage varies by manufacturer and product. Stylia will assist customers with warranty claims where applicable but does not provide additional warranty coverage unless specifically stated.

Limitation of Liability

To the fullest extent permitted by law, Stylia shall not be liable for indirect, incidental, consequential, or special damages. Stylia's maximum liability shall not exceed the purchase price of the applicable product.